FAQ
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Yes — 14 days free on every plan (Solo, Crew, Agency). No credit card required to start.
Most businesses are up and running in about 5 minutes: connect your phone number and Google Business Profile, and Lanavix starts answering missed calls right away.
Yes. You can set your business hours, greeting message, and escalation rules from the Receptionist settings in your dashboard.
You're responsible for complying with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and applicable carrier guidelines when using Lanavix's SMS features — see our Terms of Service for details. Lanavix sends transactional, business-initiated replies (missed-call text-backs, review requests you trigger), not marketing blasts.
Yes, any time from your account settings. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.
Yes, any time from your account settings. Cancellation takes effect at the end of your current billing period — no long-term contract.
Yes — a 30-day money-back guarantee on your first paid month if you don't recover at least one job worth more than your monthly fee. See our Refund Policy for details.
All data is encrypted at rest and in transit. We never sell your data. Your information belongs to you — see our Privacy Policy.
Leads you research or capture are stored under your account only — Row Level Security ensures other Lanavix customers can never see your leads or conversations.
Email moh@lanavix.com, or use the contact form.